Category: History
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Shoot Your Family
I have two pieces of advice for user experience design professionals visiting their families over the traditional end-of-year holiday season. First, take this opportunity to do some intimate, informal usability testing with your family and loved ones. I’ve written about this before, but I am encouraging it again: There’s a good chance that many of…
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Designed in Detroit by General Motors
I am a 37-year-old user experience designer, and I don’t have a driver’s license. I don’t even know how to drive a car. I moved to New York City when I was 18 and I just never really needed to learn. Moreover, I don’t even find automobiles all that interesting or seductive, at least not…
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Voter Intent / User Behavior
In Minnesota, they are currently recounting the ballots in the Senate race between Norm Coleman and Al Franken. As part of the process, they are re-analyzing thousands of ballots that were discarded during the initial optical-scan machine count due to problems with the ballots themselves — usually stray marks and incompletely-filled-in dots. Usually, a human…
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Going to Amsterdam
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When I was just 20 years old, I went on a student exchange program to Amsterdam to study sculpture at the Gerrit Rietveld Academie. Those six months I spent in Europe, impoverished and starry-eyed, shaped a lot of who I am, both personally and creatively. I’m delighted to say that I will be back in…