Category: Business
-
UX of a Salesman
Running shoes must be usable, but it’s their seductive design that really sells the product. I’ll be delivering a new presentation concept about “merchandising” at the O’Reilly Web 2.0 Expo in New York this September 18th (and again two weeks later in Amsterdam at Euro IA). Not about merchandising as in the design of retail…
-
Quantity vs. Quality in a Design Process
The NeXT Cube and the Apple Mac Cube. Are they iterations? Discussing his upcoming biography of Steve Jobs, author Leander Kahney describes Apple’s prototyping process: It’s a process where they discover the product through constantly creating new iterations. A lot of companies will do six or seven prototypes of a product because each one takes…
-
OMMA Nom Nom Nom
I am going to be speaking today, June 17th, at the OMMA Publish conference here in New York City, on a panel entitled “Optimizing for Performance: Adding Value to Your Site”. OMMA is focused on online media marketing and advertising, publishing several trade magazines and sponsoring several conferences each year in these areas. My panel…
-
Flickr Usr
I’ve always loved Flickr, but I’ve never had the time to really use it as diligently as many of my friends apparently do. The Flickr Uploadr software always seemed a little wonky to me, and I didn’t savor the idea of sorting my photos locally in folders or in iPhoto and then having to repeat…
-
Doing Things vs. Getting Things Done
A quick thought for this fine Friday: Something about the term “Getting Things Done” always bugged me. Now I know what it is. It’s the passive voice. Instead of the indirect phrasing using the verb “to get”, maybe we really should simply say “Doing Things“. GTD isn’t about getting other people to do things —…
-
Design Research is a Design Process
I have a tendency to be extremely skeptical about user research in the design process. This is mostly because so much of it is, IMHO, (a) fundamentally bad (e.g., employing sloppy research methods or hamfisted statistical analyses), (b) flatly dishonest (e.g., dressing unscientific research in pseudo-scientific drag in order to justify a desired result), and…